U.S. Government Information For People Who Want to Leave Afghanistan (UPDATE 9/14)

Information from State Department on SIV applicants

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*American citizens and Green Card Holders (LPR) in Afghanistan can call the State Department at (833) 741-2777 or (606) 260-4379.*

The email remains the same, and I don’t know if it’s being answered yet. AfghanistanACS@state.gov

U.S. Department of State

Note: The State Department suspended its diplomatic presence in Kabul and transferred operations to Doha, Qatar. There is now a website to answer all your questions here: https://www.state.gov/afghanistan-inquiries/

State Department: Consular Affairs Afghanistan Call Center 833-741-2777 or 606-260-4379 or AfghanistanACS@state.gov

Afghan nationals with pending SIV applications should follow the guidance available here.

I can not write a letter on your behalf because I am not in the government.- Emily

If you DO NOT have a Special Immigrant Visa (SIV) and believe you are eligible, go to this link to start the process. If you want to submit a P1/P2 visa application, please go to this link. 

The State Department and other US agencies answered reporters’ questions on the various complexities for non-SIV, Afghan families and refugees. Read it at this link from 9/14/2021.

Special Immigrant Visas (SIVs) in detail: 

After the U.S. Citizenship and Immigration Services (USCIS) has approved your petition and you become eligible for an interview, you should notify the National Visa Center (NVC) at this link if you are able to travel to another immigrant visa processing post outside of Afghanistan (search here).

We will then assist you in transferring your case to that location for an interview. If you are currently outside of Afghanistan, please contact the National Visa Center at this link to have your case transferred to a U.S. Embassy or Consulate of your choice.

Finally, if you are applying for a non-SIV immigrant visa and are able to travel to another immigrant visa processing post please also use this link to request a case transfer.

Afghan nationals who are eligible for the SIV program, and who have not yet done so, are encouraged to submit one complete application package to NVC (AfghanSIVapplication@state.gov) to facilitate processing in an expeditious manner. Please refer to Special Immigrant Visas for Afghans – Who Were Employed by/on Behalf of the U.S. Government (state.gov) for more information regarding the SIV process and who to contact with questions.

Please find additional SIV resources from State below:

If you have not yet received Chief of Mission (COM) approval for your SIV application and have questions on how to receive COM approval, please email NVC at AfghanSIVApplication@state.gov.

  • If you have received COM approval for your SIV application and have questions regarding the filing of your official Form I-360 petition, please contact the USCIS Nebraska Service Center at nsc@dhs.gov.

  • If you have an approved Form I-360 petition and have questions regarding your case status, please email the NVC at NVCSIV@state.gov.

  • If you have questions about your SIV interview, please contact NVC at https://nvc.state.gov/inquiry or the U.S. Embassy or Consulate outside of

  • Afghanistan nearest to you. You can find a list of our U.S. Embassies and Consulates at 


  • If you would like information about SIV resettlement benefits and post-arrival services, please contact the Refugee Processing Center at SIV@wrapsnet.org.

  • If you are a supervisor (or former supervisor) of an SIV applicant and would like to submit information in support of the pending visa application, please contact SIV-Veterans-Support@state.gov.

U.S. Refugee Admissions Program: 

Our commitment to the people of Afghanistan is enduring. We will continue to assist Afghans who may be eligible for referral to the U.S. Refugee Admissions Program and at-risk Afghans. Afghans eligible and referred to the U.S. Refugee Admissions Program (USRAP) must be outside of Afghanistan in a third country for their cases to be processed. We recognize that it may be difficult for Afghans to obtain a visa to a third country or find a way to enter a third country, and like many refugees, may face significant challenges fleeing to safety. Our expectation – and the expectation of the international community – is that people who want to leave Afghanistan after the U.S. military departs should be able to do so.

Information on the Priority-2 designation for access to the U.S. Refugee Admissions Program is available at state.gov/refugee-admissions/. Information for Afghan nationals regarding the P-2 designation and instructions for U.S.-based media and U.S. NGOs to submit P-2 referrals are available at www.wrapsnet.org. For additional questions related to the U.S. Refugee Admissions Program, please contact USRAPAfghanInquiries@state.gov.

Asylum/Humanitarian Assistance: 

If you have concerns about your safety, you may contact the United Nations High Commissioner for Refugees (UNHCR) protection office, which can be reached via their Protection Hotline numbers or email address:  0790691746 and 0704996168 (available on all working days), and afgkaprt@unhcr.org.  UNHCR’s website provides information on asylum procedures abroad: https://help.unhcr.org/

More links from State Department:

Embassy Citizens’ Services Page

Afghanistan Country Information

Afghanistan Travel Advisory

Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.

Refer to our website for the latest Alerts and Messages for U.S. citizens.

Consult the CDC website for the most up-to-date information related to COVID-19.

Visit our Embassy webpage on COVID-19 for information on conditions in Afghanistan.

Visit the COVID-19 crisis page on state.gov for the latest information.

Follow us on Facebook and Twitter to ensure you receive Alerts and other information

The Department of Defense

The U.S. Department of Defense (otherwise known as the Pentagon) says to email names, documentation and a picture of those who would like to be evacuated to this address: helpme@JDI.socom.mil 

Defense is “asking permission for USG to track these people's phones to aid in location and tracking.” — *PROJECT EXODUS DOES NOT RECOMMEND YOU AGREE TO THIS FOR YOUR OWN SAFETY.*


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